Palazzo Montebello Florence

We had a marvelous stay at Palazzo Montebello. The room with a balcony was perfect, and the staff, especially Enrico, made our visit exceptional. Enrico's recommendations were spot on, making our trip go smoothly. The hotel is located in a quiet and safe area, within walking distance of everything. The beautiful decor and cleanliness of the rooms were impressive. We fell in love with Florence thanks to this wonderful hotel. I highly recommend Palazzo Montebello for an excellent stay.

Great room, wonderful balcony view. Helpful and accommodating staff. Good breakfast, attentive servers. Walking distance to attractions.

Nothing, all excellent.

Luxurious and Well-Serviced Venue. During our stay at this hotel, we were impressed by the exclusive amenities offered. The in-room breakfast was a treat, with fresh and tasty options. The Jacuzzi experience was amazing, allowing us to soak in style and comfort. The leisure/ TV room was also a relaxing and enjoyable space. The garden area was a lovely retreat from the bustling city, with peaceful surroundings and seating options. Furthermore, the staff provided impeccable service that made us feel welcome and valued during our stay.

Minor Bathroom Issue. While we enjoyed our luxurious stay, we noticed a minor issue in the bathroom.

Staff went above and beyond, from bell boy to cleaner. Hotel has modern Italian feel and delicious a la carte breakfast. Friendly and helpful receptionists and waiter.

The staff were friendly and helpful, convenient location, clean and well-designed rooms, helpful travel advice, lovely breakfast area, cooperative staff.

There was nothing I didn't like.

Amazing staff, helped with stolen purse and banking issues. Room had beautiful balcony and attention to detail. Great location and tranquil spot. made our stay special.

This hotel is situated in a quiet residential area, providing a peaceful and relaxing atmosphere. The rooms are spacious and comfortable, with soft, cool sheets that ensure a good night's sleep. The staff goes above and beyond to make your stay special, providing exceptional service from the bell boy to the reception staff. The breakfast at the hotel is amazing, with a wide variety of options to choose from. Plus, the location is perfect, within walking distance to everything you need, including the train station.

The restaurant at the hotel may not live up to expectations and could be disappointing.

Family-friendly atmosphere, comfortable beds, quiet rooms, attentive and friendly waitstaff, excellent food and ambiance in the restaurant.

Felt right at home, no complaints.

The hotel is conveniently located close to the bus stop, allowing for easy access to the busier areas of the city. Guests can quickly and affordably reach the main sightseeing places, the train station, and the center of town by taxi for 24 Euros. Additionally, the hotel is situated by the riverside, providing a pleasant atmosphere for a stroll.

Some guests reported a bad odor in their room, possibly from spilled milk on the carpet. It is recommended that the hotel takes extra care to ensure the cleanliness and freshness of the rooms to avoid such unpleasant experiences in the future.

From the moment I arrived at this hotel, I felt like royalty. The exclusive amenities were impressive, from the beautiful garden area to the luxurious leisure room. The room advantages were also a highlight, with a stunning Jacuzzi in my suite and a private courtyard. The restaurant offered special diet menus that were top-notch, and the bar and snack bar were perfect for a nightcap. The private facilities were also a standout, making me feel like I was in my own personal hideaway.

The location, which was a bit far from the main attractions. However, the hotel offered complimentary shuttle service to the popular spots.

We had a fantastic stay at this hotel. The rooms were spacious and very clean. The bathrooms were tidy and well-maintained. The hotel facilities, especially the fitness area, were impressive. The location was ideal as it was close to the city center and within walking distance of all the main attractions. We loved that the hotel was situated in a quiet residential area, providing a peaceful atmosphere. The staff were helpful and professional, always ready to assist us. The hotel also provided transportation services, making it convenient for us to explore the city.

Nothings.

The hotel room was very nice and spacious, exceeding our expectations for a European hotel room. The bathroom was modern and well-equipped. The location of the hotel was in a nice, quiet area, away from the heavy traffic. It made for a pleasant walk along the river after dinner.

The breakfast buffet did not meet our expectations for a 5-star hotel. It was not staffed adequately and the food buffet was often left unreplenished.

The breakfast at Palazzo Montebello was a delightful surprise with a variety of delicious options, including fresh orange juice and a self-serve smoothie machine. The amenities provided were of exceptional quality, surpassing what I had experienced in other hotels. Although the location was not in the main sightseeing area, it offered a peaceful retreat away from the crowds and noise. The waiting staff were friendly and accommodating, creating a pleasant dining experience. I would highly recommend this hotel.